Returns & Exchanges

At SoulTree, we are dedicated to providing you with high-quality, Ayurvedic beauty solutions that you will love. If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy within 15 days of delivery.

Return Process

• 1.
  Initiate Request

  Log in to your account or visit our returns portal to submit a request with your order number and proof of purchase within 15 days of receiving your items.

• 2.
  Quality Inspection

  Ensure the products are unused, in their original packaging, and include all seals; our team will review your request to ensure it meets our hygiene and safety standards.

• 3.
  Pack and Ship

  Once approved, securely pack the items and use the provided prepaid shipping label to send the package back to our distribution center.

• 4.
  Refund Processing

  After we receive and inspect your return, we will process your refund to the original payment method or issue a store credit within 7-10 business days.